Privacy policy
Last updated 4 November 2026
Who we are
Emerald Interiors (“we”, “us”) is responsible for your personal information. You can contact us at Unit 500 Merlin Business Park, Ringtail Road, Burscough, Lancashire, L40 8JY, by phone on 01704 894699 or by email at hello@emeraldinteriors-retail.co.uk.
What we collect
When you request an appointment we collect your name, phone number, postcode, and optionally your email address, along with details of the products you’re interested in and when suits you for a visit. If you go ahead with an order we’ll also need your address to visit and fit.
How we use it
We use your details only to contact you about your enquiry, arrange your appointment, quote, and supply and fit your order. Our lawful basis is taking steps at your request before entering into a contract, and then performing that contract. We do not sell your information or use it for unrelated marketing.
Who we share it with
Form submissions are delivered to us by email through trusted service providers that host this website and send email on our behalf. They process your data only on our instructions. We do not share your information with anyone else unless the law requires it.
How long we keep it
We keep enquiry details for as long as needed to deal with your enquiry. If you become a customer, we keep order records for as long as needed for your guarantee and for our legal and accounting obligations.
Cookies
This website does not use advertising or tracking cookies. The map on our contact pages is provided by Google Maps, which may set its own cookies when it loads.
Your rights
You can ask to see, correct or delete the information we hold about you, or object to how we use it. Just contact us using the details above. If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.